Use case examples

Use Cases by industries, functions and roles

Explore concrete examples of how AI can be used in different work contexts.

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Cross-industryAdministrative Specialist

AI Use Cases for Recruitment: Prepare Job Ads and Replies to Role Questions

How businesses can draft job ads from approved details and answer questions about open roles using confirmed information.

2 Use cases
  1. HR
    Draft a job ad from an approved role profile
  2. HR
    Answer questions about an open role using approved information
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Cross-industryAdministrative Specialist

AI Use Cases for Applicant Management: Handle Applications and Replies

How businesses can summarize application documents factually and prepare acknowledgements and scheduling messages.

2 Use cases
  1. HR
    Summarize application documents factually
  2. HR
    Prepare application acknowledgements and interview scheduling messages
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Golf FacilitiesAdministrative Specialist

AI for Golf Clubs: Prepare Tournament Administration and Participant Communication

How golf club office teams can use AI to prepare tournament announcements, invitations and practical participant updates from checked information.

3 Use cases
  1. Sales Support
    Draft tournament announcements from approved key details
  2. Customer Support
    Prepare tournament invitations for members and guests
  3. Customer Support
    Communicate tournament reminders and changes clearly
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Golf FacilitiesGolf Coach

AI for Golf Coaches: Prepare and Adapt Training Plans

How golf coaches can prepare individual practice plans, group sessions and follow-up adjustments from goals, observations and existing exercises.

3 Use cases
  1. Training
    Prepare individual practice plans from training goals and existing exercises
  2. Training
    Prepare group training from learning goals and station exercises
  3. Training
    Turn training notes into suggestions for the next session
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Golf FacilitiesAdministrative Specialist

AI for Golf Clubs: Help Prospects Take the Next Step Towards Membership

How golf club office teams can follow up event contacts, inform taster session participants and prepare relevant offers on the path to membership.

3 Use cases
  1. Sales Department
    Prepare personal follow-up after trade fairs and events
  2. Customer Support
    Inform taster session participants and remind them of their booking
  3. Sales Department
    Prepare relevant next offers after a taster session
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Craft and Service Companies with Back OfficeAdministrative Specialist

AI Use Cases for Trades and Service Businesses: Prepare Inquiries and Quotes

How trades and service businesses can prepare tenders and new inquiries for winning work.

3 Use cases
  1. Sales Department
    Draft tender specification texts from technical key data
  2. Sales Department
    Pre-qualify incoming inquiries and leads by job size and urgency
  3. Sales DepartmentSales Support
    Turn free-text quote requests into reviewable service descriptions
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Accounting and Payroll OfficesAdministrative Specialist

AI Use Cases for Accounting and Payroll Offices: Review and Analyze Bookkeeping

How accounting and payroll offices can identify discrepancies, consolidate deadlines and present key figures clearly for clients.

3 Use cases
  1. ControllingAccounting
    Automatically flag account and document discrepancies before review
  2. Deadline Management
    Bundle deadlines for filings and reports across all clients
  3. ControllingAccounting
    Present key figures clearly for clients
Open article
Technical Service CompaniesDepartment Head

AI Use Cases for Technical Service Businesses: Renew Maintenance Contracts

How technical service businesses can prepare expiring maintenance contracts and check them before renewal.

2 Use cases
  1. Sales Department
    Structure lead research on existing customers with expiring maintenance contracts
  2. ComplianceLegal
    Check the service contract against the reference agreement before renewal
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Insurance AgenciesAdministrative Specialist

AI Use Cases for Insurance Agencies

How insurance agencies can prepare claims, advisory meetings and customer requests faster in a small office.

3 Use cases
  1. Customer Support
    Pre-sort claims and prepare them for submission to the insurer
  2. Sales Department
    Structure the customer situation before advisory meetings
  3. Sales SupportDeadline Management
    Prioritize contract changes, questions and cancellation notices
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Law FirmsAdministrative Specialist

AI use cases for law firms

How law firms can prepare client emails, case overviews, draft filings and contract reviews with AI – legal review always stays with the human.

4 Use cases
  1. Sales SupportCustomer Support
    Sort incoming client emails by urgency, case and missing information
  2. Legal
    Summarize the case file into a compact overview before the client meeting
  3. Legal
    Prepare a draft for recurring standard filings (draft only, never for submission)
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Property Management FirmsAdministrative Specialist

AI Use Cases for Property Management: Handle Tenant Requests and Deadlines

How property management firms can prepare tenant requests, service-charge questions and maintenance deadlines.

3 Use cases
  1. Customer Support
    Automatically classify tenant requests by case type, urgency and ownership
  2. Customer SupportAccounting
    Bundle billing questions and objections to the service-charge statement by unit
  3. Deadline ManagementCompliance
    Track recurring inspection and maintenance dates from contracts on time
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Accounting and Payroll OfficesAdministrative Specialist

AI Use Cases for Accounting and Payroll Offices: Prepare Payroll

How accounting and payroll offices can prepare changes, questions and requirements for payroll processing.

3 Use cases
  1. Accounting
    Turn payroll-relevant changes from employee data and emails into structured payroll preparation
  2. Customer Support
    Answer employee questions about a finished payroll run with a prepared draft
  3. LegalCompliance
    Match new statutory or collective-agreement changes against the client portfolio
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Technical Service CompaniesDepartment Head

AI Use Cases for Technical Service Businesses: Prepare and Follow up Maintenance Jobs

How technical service businesses can prepare maintenance reports, fault reports and maintenance dates for dispatch planning.

4 Use cases
  1. Field ServiceCustomer Support
    Automatically translate maintenance reports and field notes into follow-up actions, spare-part needs and customer communication
  2. Dispatch & Scheduling
    Pre-sort incoming fault reports by urgency and required qualification before dispatch
  3. Deadline ManagementDispatch & Scheduling
    Recognize contractually agreed maintenance dates in time for scheduling
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Tax Advisory FirmsAdministrative Specialist

AI Use Cases for Tax Advisory Firms: Prepare Client Documents and Deadlines

How tax advisory firms can prepare client documents, deadlines and tax assessments for further handling.

3 Use cases
  1. Accounting
    Automatically pre-sort client requests and missing documents before month-end close
  2. Deadline Management
    Bring together tax deadlines and dates per client in good time
  3. LegalAccounting
    Automatically match incoming tax assessments against the filed return
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Craft and Service Companies with Back OfficeAdministrative Specialist

AI Use Cases for Trades and Service Businesses: Prepare and follow up Service Jobs

How trades and service businesses can prepare service requests and document completed jobs.

3 Use cases
  1. Sales Support
    Turn incoming service requests from emails and call notes into workable back-office cases
  2. AccountingField Service
    Turn technician reports after job completion into invoice-ready documentation
  3. Sales Support
    Structure on-site notes into organized project documentation
Open article
Antiquarian BooksellerOwner

AI use cases for antiquarian bookshops

How antiquarian bookshops can pre-sort incoming books, assess resale potential and prepare suitable webshop listings faster.

3 Use cases
  1. ProcurementLogistics
    Pre-sort incoming books for review and cataloguing
  2. Procurement
    Assess the resale potential of used books faster
  3. MarketingSales Department
    Prepare saleable books for your own webshop
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