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Craft and Service Companies with Back OfficeAdministrative Specialist

AI Use Cases for Trades and Service Businesses: Prepare Inquiries and Quotes

How trades and service businesses can prepare tenders and new inquiries for winning work.

New jobs begin with technical key data, tenders and inquiries with varying levels of detail. The following cases support pre-qualification and the preparation of specific quotes.

Sales Department
1

Draft tender specification texts from technical key data

For tenders, the specification text often has to be rewritten from technical key data under time pressure.

Goal

Create a structured draft specification from technical key data and previous offers.

What happens

Combine technical key data and requirements from the tender.

Reuse suitable wording from previous offers and standard texts.

Prepare a draft specification for approval.

Benefit

Faster offer preparation while keeping the specification precise.

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Sales Department
2

Pre-qualify incoming inquiries and leads by job size and urgency

Inquiries of different size and urgency arrive mixed together and get sorted manually one by one.

Goal

Pre-qualify incoming inquiries by job size, urgency and fit with the company's service range.

What happens

Review the incoming inquiry for job size and required service.

Assess urgency and fit with the company's service range.

Prepare a prioritized overview for offer processing.

Benefit

Faster assessment of new inquiries and more time for promising jobs.

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Sales DepartmentSales Support
3

Turn free-text quote requests into reviewable service descriptions

Many quote requests are unclear in content and trigger unnecessary back-office follow-up questions.

Goal

Turn unclear quote requests into a solid basis for quoting or targeted follow-up.

What happens

Extract the requested service and job context from free text.

Flag missing information required for the quote.

Create a pre-structured quoting case.

Benefit

Faster quote preparation and fewer loops in order intake.

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