Experiences with the Use Case Pilot
Stories from practice
Discover the challenges people from different professions faced, how they worked with the Use Case Pilot, and the results they achieved.
Mechanical EngineeringHead of Customer Service
We need an AI chatbot. Or do we?
The idea seemed clear: An AI chatbot should reduce the workload in customer service. But a closer look at the actual workflow revealed that the real problem was somewhere else.
Read storyGebäudetechnik / Technische GebäudeausrüstungField Sales Representative
No idea for an AI use case? That is perfectly fine.
What if you want to use AI but do not have an idea for a specific use case yet? See how a field sales representative turned 10 minutes and a real challenge from his daily work into two concrete use cases.
Read story